Call (614) 865-7600

Please be prepared to provide the following information:

1. Patient’s full name with spelling

2. Date of birth

3. Telephone number

4. Email address if available

5. Reason for visit

6. Which doctor you are scheduling with

7. Preferred appt date and time

8. Any disabilities you have, so that we may best accommodate you

Dr. Arbona sees patients in the office on Tuesdays, Wednesdays, and Thursdays.

Dr. Chan sees patients in the office on Mondays, Wednesdays, and Fridays.

Dr. Bender sees patients in the office on Wednesdays, Thursdays, and Fridays.

Stephanie sees patients in the office on Mondays, Tuesdays, Wednesdays, and Fridays.

If you have any questions or non-urgent concerns, please email us at dflohr@ihainc.org.

If you have an emergency and need to speak to a doctor after hours, please call the main office phone number: (614) 865-7600. Please select the option to speak to a physician, and you should be routed to the message center for the physician on call. Please leave your full name, telephone number and message.

During business hours, one of our doctors will be present for your delivery. After hours, we sometimes share call with other physicians. There is a possibility that someone you have not yet met may deliver your baby. Any physician covering for us has similar practice patterns and we feel confident in their abilities and care of our patients.

If you are in need of a prescription refill, please call our office at (614) 865-7600, and you may follow the voice prompts to leave a message on our nurse line. If authorized, the prescription refills will be filled within 24 hours. Please be prepared to provide the following required information:

1. Pharmacy telephone number
2. Your telephone number
3. Your date of birth
4. Your first and last name
5. Allergies to any medications
6. The medication you wish to refill, the dosage, and any medication instructions.